Dear Adults Part One,

There are ways to handle customer service issues/grievances with those who provide us with goods and services. Social media should be your last resort and only if all other methods of communication have failed.

For example: your child's school lunch. If you are not satisfied with it, have you talked to, not at, but TO the CNP Manager at the school? Or have you made remarks going down the hall hoping that someone that knows someone with the power to change lunch, has heard you and will speak on your behalf? Have you talked to the Principal? Have you talked to the Head of CNP? Have you talked to your school board representative? Do you have suggestions on how to make it better? What is it about it that you or your child(ren) don't like? Is it the taste? The choices? Is it that the items that don't seem to go together? Is it not filling enough? Is it the portions? Is it the quality?

Will your child pack a lunch until progress is made? Or will you send something to supplement your child's lunch? Or will you continue to send your child to school to eat the "nasty" lunch and complain about it on social media and nothing changes? #BeProactive